Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped with tracking info, and a final email when your order is delivered. 


Domestic Shipping Rates

We offer flat rate for USPS and UPS shipping to anywhere in the USA. Please see your cart for current pricing.


Why no free shipping?

Simple, we only charge what we have to pay for USPS’s flat rate shipping. 

We sell most of our products at near wholesale price with almost no margin. Unfortunately, that means shipping charges need to be added on separately.


Carrier & Tracking

All orders will receive complimentary tracking.

Depending on the carrier, shipping may take up to 8 business days.

Faster delivery options are coming soon.


Local pickup & delivery

Free local pickup and delivery options for addresses near Orem, UT are now are available!


International Shipping

We do not offer international shipping from our website at this time.


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.


Shipping to P.O. boxes

Only USPS allows shipping to P.O. boxes. To avoid delays or order cancellation, please ensure you select USPS shipping if you fall into this category.


Refunds, returns, and exchanges

You will be responsible for paying your own shipping costs for returning your item(s).

Please see our full return policy here.


Damages

In the event that your order arrives damaged in any way, please contact us as soon as possible at our Contact Us page with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will ensure a satisfactory solution.


Other

If you have any further questions, please don’t hesitate to contact us.